Customer Service

Distributors and Retailers

Please call our customer service department at 1-877-737-3539, for further information, terms, pricing and availability in your State. Some restrictions do apply. Contact Us 

Ordering On Line

You can order online in the knowledge that our site is secure and safe. If you have questions before ordering and want some advise please call our customer service department at 1-877-737-3539, we are here to help you. If you simply prefer to talk to someone in our customer service department, rather than order online, that’s fine too, just have your shipping address and the credit card you’d like to use handy.

Shipping & Delivery

Repellex USA manufactures and ships all their products from their plant in Niles, Michigan. Large orders to our distributors and retail customers ship using the carrier of choice. FedEx ground is the preferred method of shipping smaller orders and orders placed on our website. Orders generally ship within 48 hours, excluding holidays and weekends. Exceptions to this can occur if the product is temporarily out of stock. If products are needed in a hurry or by a certain date, please call our customer service department at 1-877-737-3539, for more information. Sorry, we cannot ship to P.O. Boxes.

Returns and Replacements

Repellex USA stands behind the products they make. If you are unhappy with the product or how you think it is working, please call our customer service department at 1-877-737-3539 and we will help you to resolve the issue.